Policies

Your rights are important to us.

WA Toolbox ("we", "our", or "us") is a browser extension developed by Elbruz Technologies that enhances WhatsApp Web functionality. We are committed to protecting your privacy and being fully transparent about how data is handled.


WA Toolbox operates primarily within your browser and interacts with WhatsApp Web to provide additional features.

Some features process data locally on your device, while optional features may store or transmit data securely to our infrastructure.

Data We Collect

2.1 Account & Subscription Data

- Email address (used for licensing, billing, and account identification)

2.2 WhatsApp Data (Processed via the Extension)

When using certain features, the extension may process:
- Message content (including deleted messages restoration)
- Media (images, videos, audio, documents, stickers)
- Contact names and phone numbers
- Chat metadata (timestamps, status, message type)

⚠️ This data is processed only to provide requested features, such as webhooks/API.

2.3 Usage & Technical Data

- Feature usage (e.g., broadcasts, automations)
- Extension settings and preferences
- Device/browser information (limited technical diagnostics)

2.4 User-Provided Data

- Webhook payloads
- CRM or automation data
- Custom templates or notes

How We Use Data

We use collected data strictly for functionality:

- Enable core features (automation, broadcasting, restore messages)

- Sync data across devices (if enabled)

- Manage subscriptions and licensing

- Improve performance and reliability

- Provide support and troubleshooting

We do not use your data for advertising, profiling, or selling to third parties.

Local Processing vs Cloud Processing

Local Processing (Default)

Most features operate entirely within your browser. Data remains on your device and is not transmitted to our servers.


Cloud Processing (Optional Features)

If you enable features such as synchronization, webhooks, CRM integrations, or campaign storage, then selected data may be securely transmitted and stored on our infrastructure.

Data Storage & Security

- Data is stored using secure infrastructure (e.g., Firebase)

- All communications use HTTPS/TLS encryption

- Access is restricted and protected by authentication controls

- Sensitive data is encrypted where applicable

Data Retention

We retain data only as long as necessary:

- Account data: while subscription is active

- Cloud-stored feature data: until deleted by user

- Logs/diagnostics: limited retention for security and debugging

Users may request deletion at any time.

Data Sharing

We do not sell your data.

We may share data only with trusted service providers:

- Payment processing (e.g., Paddle)

- Cloud infrastructure (e.g., Firebase)

These providers process data strictly on our behalf.

User Control & Rights

You have full control over your data:

- Disable features at any time

- Remove the extension

- Request deletion of stored data

- Opt out of communications

To request deletion or access: support@watoolbox.com

Chrome Extension Permissions

WA Toolbox requires certain permissions:

- activeTab: detect WhatsApp Web tab

- storage: save user settings

- identity: manage subscription login

- Host permissions: enable communication with backend services


Permissions are used strictly for functionality.

Sensitive Data Handling

WA Toolbox may process highly sensitive data (messages, contacts, media).


We guarantee:

- Data is never sold

- Data is never used for advertising

- Data is only used to deliver requested features

International Data Transfers

Your data may be processed on secure servers in different regions depending on infrastructure providers. We ensure appropriate safeguards are in place.

Payments

Our refund policy covers the first 7 days of usage after making the subscription. If the extension didn’t comply with your needs, or if the features you used didn’t work as expected, you may ask for a refund within the allowed period.

Refunding

Our refund policy covers the first 7 days of usage after making the subscription. If the extension didn’t comply with your needs, or if the features you used didn’t work as expected, you may ask for a refund within the allowed period.


To ask for a refund, please send your order ID or the email address you used to subscribe to support@watoolbox.com, or you can use the contact methods shown on this page to submit your request. We initialize the refund requests through Paddle, please note that the refund process might take a few hours to initiate, and the payment might take up to 5 business days to reach your card or PayPal account.


Policies

Your rights are important to us.

WA Toolbox ("we", "our", or "us") is a browser extension developed by Elbruz Technologies that enhances WhatsApp Web functionality. We are committed to protecting your privacy and being fully transparent about how data is handled.


WA Toolbox operates primarily within your browser and interacts with WhatsApp Web to provide additional features.

Some features process data locally on your device, while optional features may store or transmit data securely to our infrastructure.

Data We Collect

2.1 Account & Subscription Data

- Email address (used for licensing, billing, and account identification)

2.2 WhatsApp Data (Processed via the Extension)

When using certain features, the extension may process:
- Message content (including deleted messages restoration)
- Media (images, videos, audio, documents, stickers)
- Contact names and phone numbers
- Chat metadata (timestamps, status, message type)

⚠️ This data is processed only to provide requested features, such as webhooks/API.

2.3 Usage & Technical Data

- Feature usage (e.g., broadcasts, automations)
- Extension settings and preferences
- Device/browser information (limited technical diagnostics)

2.4 User-Provided Data

- Webhook payloads
- CRM or automation data
- Custom templates or notes

How We Use Data

We use collected data strictly for functionality:

- Enable core features (automation, broadcasting, restore messages)

- Sync data across devices (if enabled)

- Manage subscriptions and licensing

- Improve performance and reliability

- Provide support and troubleshooting

We do not use your data for advertising, profiling, or selling to third parties.

Local Processing vs Cloud Processing

Local Processing (Default)

Most features operate entirely within your browser. Data remains on your device and is not transmitted to our servers.


Cloud Processing (Optional Features)

If you enable features such as synchronization, webhooks, CRM integrations, or campaign storage, then selected data may be securely transmitted and stored on our infrastructure.

Data Storage & Security

- Data is stored using secure infrastructure (e.g., Firebase)

- All communications use HTTPS/TLS encryption

- Access is restricted and protected by authentication controls

- Sensitive data is encrypted where applicable

Data Retention

We retain data only as long as necessary:

- Account data: while subscription is active

- Cloud-stored feature data: until deleted by user

- Logs/diagnostics: limited retention for security and debugging

Users may request deletion at any time.

Data Sharing

We do not sell your data.

We may share data only with trusted service providers:

- Payment processing (e.g., Paddle)

- Cloud infrastructure (e.g., Firebase)

These providers process data strictly on our behalf.

User Control & Rights

You have full control over your data:

- Disable features at any time

- Remove the extension

- Request deletion of stored data

- Opt out of communications

To request deletion or access: support@watoolbox.com

Chrome Extension Permissions

WA Toolbox requires certain permissions:

- activeTab: detect WhatsApp Web tab

- storage: save user settings

- identity: manage subscription login

- Host permissions: enable communication with backend services


Permissions are used strictly for functionality.

Sensitive Data Handling

WA Toolbox may process highly sensitive data (messages, contacts, media).


We guarantee:

- Data is never sold

- Data is never used for advertising

- Data is only used to deliver requested features

International Data Transfers

Your data may be processed on secure servers in different regions depending on infrastructure providers. We ensure appropriate safeguards are in place.

Payments

Our refund policy covers the first 7 days of usage after making the subscription. If the extension didn’t comply with your needs, or if the features you used didn’t work as expected, you may ask for a refund within the allowed period.

Refunding

Our refund policy covers the first 7 days of usage after making the subscription. If the extension didn’t comply with your needs, or if the features you used didn’t work as expected, you may ask for a refund within the allowed period.


To ask for a refund, please send your order ID or the email address you used to subscribe to support@watoolbox.com, or you can use the contact methods shown on this page to submit your request. We initialize the refund requests through Paddle, please note that the refund process might take a few hours to initiate, and the payment might take up to 5 business days to reach your card or PayPal account.


Policies

Your rights are important to us.

WA Toolbox ("we", "our", or "us") is a browser extension developed by Elbruz Technologies that enhances WhatsApp Web functionality. We are committed to protecting your privacy and being fully transparent about how data is handled.


WA Toolbox operates primarily within your browser and interacts with WhatsApp Web to provide additional features.

Some features process data locally on your device, while optional features may store or transmit data securely to our infrastructure.

Data We Collect

2.1 Account & Subscription Data

- Email address (used for licensing, billing, and account identification)

2.2 WhatsApp Data (Processed via the Extension)

When using certain features, the extension may process:
- Message content (including deleted messages restoration)
- Media (images, videos, audio, documents, stickers)
- Contact names and phone numbers
- Chat metadata (timestamps, status, message type)

⚠️ This data is processed only to provide requested features, such as webhooks/API.

2.3 Usage & Technical Data

- Feature usage (e.g., broadcasts, automations)
- Extension settings and preferences
- Device/browser information (limited technical diagnostics)

2.4 User-Provided Data

- Webhook payloads
- CRM or automation data
- Custom templates or notes

How We Use Data

We use collected data strictly for functionality:

- Enable core features (automation, broadcasting, restore messages)

- Sync data across devices (if enabled)

- Manage subscriptions and licensing

- Improve performance and reliability

- Provide support and troubleshooting

We do not use your data for advertising, profiling, or selling to third parties.

Local Processing vs Cloud Processing

Local Processing (Default)

Most features operate entirely within your browser. Data remains on your device and is not transmitted to our servers.


Cloud Processing (Optional Features)

If you enable features such as synchronization, webhooks, CRM integrations, or campaign storage, then selected data may be securely transmitted and stored on our infrastructure.

Data Storage & Security

- Data is stored using secure infrastructure (e.g., Firebase)

- All communications use HTTPS/TLS encryption

- Access is restricted and protected by authentication controls

- Sensitive data is encrypted where applicable

Data Retention

We retain data only as long as necessary:

- Account data: while subscription is active

- Cloud-stored feature data: until deleted by user

- Logs/diagnostics: limited retention for security and debugging

Users may request deletion at any time.

Data Sharing

We do not sell your data.

We may share data only with trusted service providers:

- Payment processing (e.g., Paddle)

- Cloud infrastructure (e.g., Firebase)

These providers process data strictly on our behalf.

User Control & Rights

You have full control over your data:

- Disable features at any time

- Remove the extension

- Request deletion of stored data

- Opt out of communications

To request deletion or access: support@watoolbox.com

Chrome Extension Permissions

WA Toolbox requires certain permissions:

- activeTab: detect WhatsApp Web tab

- storage: save user settings

- identity: manage subscription login

- Host permissions: enable communication with backend services


Permissions are used strictly for functionality.

Sensitive Data Handling

WA Toolbox may process highly sensitive data (messages, contacts, media).


We guarantee:

- Data is never sold

- Data is never used for advertising

- Data is only used to deliver requested features

International Data Transfers

Your data may be processed on secure servers in different regions depending on infrastructure providers. We ensure appropriate safeguards are in place.

Payments

Our refund policy covers the first 7 days of usage after making the subscription. If the extension didn’t comply with your needs, or if the features you used didn’t work as expected, you may ask for a refund within the allowed period.

Refunding

Our refund policy covers the first 7 days of usage after making the subscription. If the extension didn’t comply with your needs, or if the features you used didn’t work as expected, you may ask for a refund within the allowed period.


To ask for a refund, please send your order ID or the email address you used to subscribe to support@watoolbox.com, or you can use the contact methods shown on this page to submit your request. We initialize the refund requests through Paddle, please note that the refund process might take a few hours to initiate, and the payment might take up to 5 business days to reach your card or PayPal account.